Last Updated: September 8, 2026
At Romance Russian Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, contact us, or request information about our spa and massage services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
When you contact Romance Russian Spa or use our website, we may receive information such as:
- Your name
- Phone number
- Email address
- Preferred spa service or massage treatment
- Preferred appointment date or time
- Location or service preference when required for booking
- Any information you voluntarily provide through WhatsApp, phone, email, or contact forms
We only request information that is reasonably necessary to respond to your enquiry, arrange an appointment, provide requested information, or improve our services.
2. How We Use Your Information
Information provided by you may be used to:
- Respond to your enquiries
- Confirm or manage spa appointments
- Provide information about available treatments and services
- Confirm pricing, availability, and location details
- Communicate with you regarding your booking
- Provide customer support
- Improve our website and customer experience
- Maintain the security and proper operation of our website
We do not use your personal information for purposes unrelated to your enquiry or requested service unless we have a lawful reason to do so.
3. Communication Through WhatsApp, Phone & Email
You may contact Romance Russian Spa through phone, WhatsApp, or email for enquiries and appointment-related communication. If you choose to contact us through these services, the information you provide may be used to respond to your request and manage your enquiry.
Our website currently provides phone and email contact details and a WhatsApp booking option.
Please remember that third-party communication platforms such as WhatsApp have their own privacy policies and terms. We recommend reviewing their policies when using their services.
4. Website Information and Technical Data
When you visit our website, certain technical information may be automatically collected by the website or hosting/technology providers. This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- General website usage information
- Date and time of access
This information may help us maintain website security, understand website performance, and improve the user experience.
5. Cookies
Our website may use cookies or similar technologies to support website functionality, remember certain preferences, and understand how visitors use the website.
Cookies may also be used by certain third-party services integrated into the website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may contain links or integrations that connect you with third-party services, including communication or external websites.
When you interact with a third-party service, your information may be handled according to that third party's own privacy policy and terms. Romance Russian Spa is not responsible for the privacy practices of external websites or services that we do not control.
7. How We Protect Your Information
We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
8. Sharing of Personal Information
Romance Russian Spa does not intend to sell or rent your personal information to third parties.
We may share information when reasonably necessary to:
- Provide a requested service
- Manage an appointment
- Operate and maintain our website
- Comply with applicable legal requirements
- Protect our rights, website, customers, or business
- Respond to lawful requests from authorities
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
9. Data Retention
We may retain personal information for as long as reasonably necessary to handle enquiries, appointments, customer service, business records, security, or legal obligations.
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or operational requirements.
10. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete information where appropriate
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To make a privacy-related request, contact us using the details provided below.
11. Children's Privacy
Our website and services are intended for adults. We do not knowingly request or collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Romance Russian Spa
Email: info@romancerussianspa.in
Phone: +91 8796885244
Address:
No. 2, Asset Area, Novotel Pullman Hotel, Northern Access Rd Hospitality District, Aerocity, New Delhi, Delhi 110037
14. Consent
By using our website or voluntarily providing your information through our contact, phone, WhatsApp, or email channels, you acknowledge that you have read and understood this Privacy Policy.